Update The Format of Reference Number Syncing to Xero

Posted about 6 hours ago by Vanessa Jennifer Cornejo

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Vanessa Jennifer Cornejo
Vanessa Jennifer Cornejo

Hi Support,


I’d like to raise a feature request regarding how reference numbers are pushed from WorkGuru to Xero.


Currently, the reference field in Xero combines both the PO number and the invoice number. We’ve found that this causes issues with duplicate detection in Xero, as it doesn’t recognize duplicates when both values are included.


Would it be possible to adjust this behavior so that only the invoice number is used as the reference? Alternatively, could a setting be introduced to allow users to configure the reference format?

Thanks in advance for considering this request.


Best regards, 

Vanessa

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